1. Information You Voluntarily Provide To AD
If you open an account with us, seek information on or purchase products or services through our Site, sign up for any services through our Site, send us an email, or voluntarily share information with us or on our Site in any other way, we receive and store the information you provide. You can choose not to voluntarily provide your information, but then you may not be able to use the Site or certain services or features offered through the Site.
Online Orders: For the purpose of processing online orders for products and services offered by any third-party providers through our Site, we may request contact information (including your name, postal address, email address, and phone number) and financial information (such as your credit card number).
2. Information That We Automatically Collect
Like many websites, we may use automated tools or mechanisms to collect certain information pertaining to your use of the Site and online activities. Information that is automatically collected may be used to help us recognize you as a previous visitor to the Site, to serve relevant online advertising to you or to analyze trends and statistics (such as purchasing activities, the number of visits to certain webpages or websites, and similar data) to improve the services provided on our Site.
Use of Web Beacons: We may place web beacons on pages of the Site and in emails we send to you. A web beacon, also sometimes called a pixel tag or transparent GIF, is an object that is embedded in a web page. It is usually invisible to you, but allows website operators to check whether you have viewed a particular web page or email communication.
3. Information from Third Parties and Other Sources
The Site may also link to third-party websites or display advertisements by third-party advertisers. Third-party websites and advertisers may use information collected about your Internet activity via their own cookies, web beacons, or other automated tools to track the actions of users online over time and across different websites or platforms to assist them in delivering targeted electronic ads to you.
You may be able to configure your browser to block third parties from tracking your activities, and some third-party companies may provide a mechanism to opt-out of their information gathering technologies. We also encourage you to review the privacy policies of the different websites you visit.
We also receive information about users of the Site and/or other consumers and Internet users, either on an individual basis or in the aggregate, from affiliates, partners, research companies, or other third-party companies. This information is generally used to help us provide you with targeted advertisement or other information tailored to your preferences, and to analyze ways in which we can improve the Site and overall user experience.
PLEASE NOTE THAT WE ARE NOT RESPONSIBLE OR LIABLE FOR THE ACTS AND/OR OMISSIONS OF ANY THIRD PARTY SERVICE PROVIDERS USING OUR SITE.
4. Information Provided Through Your Use of Social Media
Please note that if you do post a comment on the Site by logging in to a third-party social media service, your comment may be posted on both the Site and on the third-party social media service. In addition, the profile name and image you use for the applicable third-party social media service may be displayed on the Site along with your posted comment, and other visitors of the Site may be able to click on your name or image and view your third-party social media profile page, subject to the privacy settings implemented on the third-party social media website.
5. Information You Post on the Site.
6. How We Use The Information We Collect
We use information we collect about you to provide you with access to the services and features offered on the Site, to provide services to the aging-in-home providers who have contracted with us and other third parties in relation to the products and services offered through our Site, and also help us enhance your experience on the Site and provide you with more relevant offers. We do not control how these third parties use or disclose such information. We may use the information we collect about you to:
To respond to your inquiries and fulfill your requests;
To send you important information regarding the Site, change our terms, conditions, and policies and/or other administrative information and updates;
To disclose, sell, share such information to third party product and service providers, and to otherwise connect you to or with third party product and service providers who will provide you with information about their products and services, any of whom may contact you directly by email, telephone, regular mail, in person visits or other means;
When you have submitted any personal information to use, you understand and agree that such submission constitutes an “inquiry” to us and our affiliates and third party providers, allowing us, our affiliates or third party providers who use our Site to contact you via telephone for a limited period even if the telephone number you submitted appears on any state and/or federal Do Not
Call lost, as your inquiry serves as an exception to state and/or federal Do Not Call lists;
Customize the content and advertising you see when visiting the Site;
Conduct research and analysis for us and/or our affiliates or partners; and
Provide you with relevant marketing and other information we think is of interest to you.
* We may share aggregated, anonymous information that includes or is based on information about you with third parties. This is information that is or may be combined with the information of other uses and does not directly identify you. Depending on the circumstances, we may or may not charge third parties for this aggregated information. We also may not limit a third parties’ use of the aggregated information.If you purchase goods or services from a third party provider through our Site, and we complete or fulfill your purchase on behalf of any third party provider, for example to have your payment processed, communicate with you regarding any such purchase and provide you with related customer service.
User Profiles: To enhance the Site’s ability to tailor its functions to an individual’s preferences, we may combine information about the purchasing habits of users with similar information from our partners or other sources to create a personalized user profile. When a user makes a purchase, affiliates or third-party companies may collect and share that purchase information with us so we can tailor the Site and communications to our users.
7. How We Share Your Information With Third Parties
From time to time, we may share the information we collect about you with our service providers, partners, affiliates, and third-party advertisers, if any, as follows:
Service Providers: We may use other companies or individuals (“site providers”) to provide certain services to us or on our behalf, such as operating and supporting the Site and its services, analyzing data, or performing marketing or consulting services. For example, we may use outside shipping companies to ship orders and outside credit card processing companies to bill for goods and services. We do not authorize these site providers to use your information for any purpose outside the services related to the Site or the purpose for which the applicable site provider was engaged by us. Further, any third party who offers products or services through our Site does not imply an endorsement by us of that third party, or any link to that third party, or the products and/or services offered by that third party.
These site providers (such as companies used to process shipping orders and credit card payments) may, in turn, provide us with similar information about you that may help us create your personalized user profile as well as other service enhancing features that we implement from time to time.
Marketing Partners and Third Party Service Providers: From time to time, we may share information about you with our affiliates, partners, or other third-party companies that market on our Site so that they may send advertising and marketing communications to you. In addition, if you sign up for specific services that are provided by any marketing partner or other third-party company, we may share information you provide to us with these third parties. Your information may be disclosed if you request information from any third party service providers so that they can provide you with information about their products and services. We are not responsible or liable for any third party’s use of your information.
If you do not want us to share your information with our affiliates, partners and other third party companies for their own advertising and marketing purposes, please refer to our opt-out process in Section 12.
To Comply With Legal Process Or Protect Rights: There may be instances when we will need to disclose your information to: (i) protect or defend our legal rights, including without limitation, those of our employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety of users of the Site or members of the public; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process, including subpoenas served on us.
The Site is a general audience website and is not targeted at children. We do not knowingly collect personal information from anyone under the age of 13. If you become aware that we have unintentionally collected information from someone under the age of 13, please notify us immediately by sending an email to: info@TopWhale.com.
We use commercially reasonable efforts to provide for the secure transmission of your information from your computer to our servers by using encryption software. We also seek to protect user information offline. However, we cannot guarantee or warrant the security of any information you transmit on or through the Site and you do so at your own risk. If you have reason to believe that any interaction you have with us is no longer secure, please notify us of the problem by contacting us via the Contact Information section below. Also, please refer to the Federal Trade Commission’s website at http://ftc.gov/bcp/menus/consumer/data/shtm for information about how to help protect yourself against identify theft.
11. Correction/Updating Information
If your information changes, or if you no longer desire to use our services, you may update or delete your profile by changing the information on your member information page on the Site or by emailing us at firstname.lastname@example.org.
As noted in Section 7 above, we may disclose, sell or share your information with third parties, including our affiliates, for their own marketing purposes. However, you can opt-out of having your information shared with these third parties by contacting us at email@example.com. If you opt-out of having your information shared with third parties for their own marketing purposes at the time you provide us with your information, we will not share your information with these third parties. If you initially permit us to share your information with these third parties, and subsequently notify us that you want to opt-out of sharing your information with these third parties, we will stop sharing your information with these third parties for their own marketing purposes within a reasonable time period following our receipt of your election to opt-out. However, if we have shared your information with a third party prior to this time, that third party will continue to have your information and may continue to send marketing communications to you. If you no longer want to receive marketing communications from the applicable third party, you will need to notify the applicable third party directly.
13. Conditions of Use, Notices and Revisions
14. Use of Information Outside Your Country of Residence
The Site is directed to users located in the United States. If you are located outside of the United States and you choose to use the Site or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located in the United States. Your use of the Site represents your consent and agreement to these practices. If you do not want your information transferred to or processed or maintained in the United States, you should not use the Site.
15. Your California Privacy Rights
Companies that collect personally identifiable information from California residents and disclose such information to third parties for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt-out of having their information shared with third parties. We have elected the second option and you may request that your personally identifiable information not be shared with third parties by sending your request, including your full name, email address and postal address to: AideDirect, LLC Attn: 50. S. Penn St. Suite A7, Hatboro, PA 19040. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to firstname.lastname@example.org.
16. Our Contact Information